How do I make a selection?
You will receive an email in early August prompting you to make the number of selections you are eligible for.
Alternatively - Membership for 2020 launches in September, and you will then be able to make your selection when renewing or joining.
I have an eligible Membership type, but I did not receive an email to make my selection, how do I choose?
If you do not receive an email to make your selection, this could be due to incorrect details on your account, or you may share your email address with another account.
You can still make your selection via phone or online after September 16th once Membership for 2020 is open.
What Memberships are eligible for Member’s Choice?
General Admission Home
Victorian General Admission
Victorian Home and Away
Crows Women’s Team Champions
Don’t forget: If you have a Captains Club or Legends Membership, you will automatically receive a thermos included in your Member Pack however you have the option to also select a SECOND item from Cap, Scarf, Thermos or Drink Bottle.
What will I receive as a Gold Member?
As well as being able to choose from this year's range of Member Choice items, Gold Members will additionally receive an exclusive Gold Member item.
Why didn’t I receive the option to participate in Member’s Choice?
If you do not receive any communication about Member’s Choice you may not have a Membership which is eligible. Non-access Members do not receive Member’s Choice options with their packs. Non-access Member packs receive different Membership items depending on their Membership entitlements. For more information please contact our Member Services team on (08) 8440 6690.
What Memberships are not eligible for Member’s Choice items?
The following non-access Memberships are not eligible:
AFL Women's Team Supporter
AFL Women's Team Junior
You will still receive your Membership pack and items specific to your package.
How do I personalise my thermos or drink bottle?
When you receive the email to make your Members Choice Selection, you will be able to enter any personlisation into the field provided.
What capacity is the thermos and drink bottle?
Thermos – 350ml approx. (Stainless Steel)
Drink Bottle – 600ml (Aluminium)
How do I choose what colour cap I want?
There is only one colour option for the cap for 2020. The cap is predominantly navy.
How do I choose what colour scarf I want?
There is only one colour option for the scarf for 2020. The scarf is predominantly navy.
What happens if I don’t choose anything?
If you don’t make a selection, you will be automatically sent an item, randomly assigned by the Club.
What if I change my mind after I’ve made my selection?
You will need to contact our Member services team on (08) 8440 6690 to update your choice prior to your Member pack and card being sent. If you do not make or change your selection in time, we will not be able to swap items.
What happens if I receive the wrong item?
You will need to contact our Member Services team via email or phone, and they will organise for the correct item to be sent out to you.
When will I receive my Member’s Choice Item?
Your Member’s choice item will be sent out with your Member Pack after your Membership payment has been processed.